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    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This is basically the only requirement and we will not ask you why.


    To return your product, please email us at We will provide you a shipping label to return your item.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    Once your request for refund has been approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Delayed or Missing Refunds  

    If you have not received your approved refund yet, please contact us at
    or submit your inquiry in the form provided. 

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